If you’re in the process of hiring new workers, be wary of ghosting your candidates.
The Conference Board surveyed more than 1,100 workers to weigh in on their job hunting preferences, hiring practices, and interview processes.
According to the survey, 18% of candidates who did not hear back from a company that they interviewed with “took a negative action against the company.”
That means that they declined recommending the company to others, or left a negative review. And only 7% applied for a different role at the same company in the future.
“Businesses that don’t respond to job seekers risk taking a reputational hit,” the report said, by possibly “losing out on future talent who read a negative review, heard an unfavorable opinion about the company, or who felt mistreated during a previous experience with them.”
Rebecca Ray, executive VP of human capital at The Conference Board, said that to avoid these negative actions from taking place, “hiring managers should make sure to communicate with all candidates in a timely and respectful manner, regardless of the outcome of the hiring process.”
Because “even if a candidate is not selected for the current role, they can still be a valuable colleague, client, or customer in the future,” she added. “By treating all candidates fairly and professionally, hiring managers can help shape the way they think about the company, even if they were not a good fit for the role.”
Job seekers were also annoyed with the rounds of interviews they have to go through.
Candidates and hiring managers believe that only two rounds of interviews “are necessary,” the survey said. But nearly a quarter of the candidates said they had four or more rounds of interviews.
Virtual interviews were also becoming more commonplace: 60% of respondents said they had a virtual interview with the company they were applying with, versus 44% who had an in-person interview.
Virtual interviews were more common among the younger cohorts: 70% of millennials did virtual interviews, versus 53% of baby boomers.
And the older groups like Gen X and baby boomers were also less likely to ask about remote, hybrid, or in-person work arrangements.
Some job seekers were also waiting for a while before they heard back from the company they applied with.
The survey said 14% of companies took four weeks or more to respond to the candidate with next steps, while 56% took less than two weeks.
Candidates and hiring managers also agree that formal education is not as important as work experience, the report said, but “many companies still include formal education as a hard requirement for hiring.”